The printer back to normal

I took about 2-3 hours to figure out what exactly the problem to my false paper jam error. Then I borrow tools from my friend to dismantle all the component into pieces. With a little knowledge about printer, so I took a risk because I already fed up with the false paper jam error.

Before I unscrew the printer cover, I look at any possibilities a hidden screw so that I don't make damage on the printer. After that I open the cover then the component inside. I just follow my instinct when open it. I try my best to dismantle the component and remember every screw for each holes.

Is it possible a printer can be infected by virus?

Yesterday my problem printer already replace by the new one. I install it into my laptop to test it to print some document and it work. Nothing happen. The test print can be printed out. Then I turn the power off.

But then when I turn on the printer, suddenly the printer behaves like my printer before. Then the same problem again which is the paper jam. I don't know what the real problem is. How could be a new printer which no paper is inside can be detect as a paper jam again...

Good HP after sale services

A story to share...

Last week (29th August 2009 if I'm not mistaken) my HP printer detect error jam paper. The problem starting when I'm printing out my assignment to submit tomorrow. One of the papers suddenly stuck inside the printer and this make the printer detect paper jam. Huhu... Then I look back at the book manual how to solve the problem...